1. Order Processing Time All orders placed on Shainos are processed within 1 to 3 business days (excluding weekends and UK public holidays). Once your order is processed and handed over to our delivery partners, you will receive an order confirmation containing a tracking link.
2. Estimated Delivery Timeframes Because we source apparel, footwear, and accessories directly to maintain high quality and competitive pricing, shipping times across the UK typically range as follows:
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UK Standard Delivery: 6 to 12 business days.
Please note: Unexpected courier delays, severe weather events, or high-volume peak seasons (e.g., Black Friday, Christmas) may occasionally extend shipping timelines.
3. Shipping Rates Shipping costs are calculated and clearly displayed at checkout prior to final payment completion. We frequently offer Free Standard UK Shipping on orders exceeding specified total amounts.
4. Order Tracking As soon as your shipment leaves the fulfillment center, an automated email containing a tracking number and tracking URL will be sent to the email address provided during checkout. You can track your parcel's movement directly online.
5. Address Accuracy & Undeliverable Packages It is the buyer's responsibility to verify that the shipping address entered is complete and correct. Shainos is not responsible for packages delivered to incorrect addresses supplied by the customer. If a package is returned as undeliverable, additional shipping charges may apply to re-dispatch the order.
6. Contact Us For any queries regarding shipping status or delayed orders, please reach out to us directly at shainosuk@gmail.com.